Why won't you answer my emailed question?
We'd love to answer every management question we get, but we simply don't have the bandwidth. Please post your question in the most appropriate forum. If we answer questions by email, only the recipient gets to benefit from our answer.
That defeats part of the incredible value of belonging to the Manager Tools community. I call this the "learning from OTHERS' experiences" school. It works pretty well. "Good judgment comes from experience, and experience comes from bad judgment." Why not others' bad judgment? ;-) Some of our answers come from OUR mistakes. Sometimes your situation is unique, and you want to explain in a long mail. Nevertheless, the forums allow you to make lengthy posts, and so we still recommend you post your question versus emailing us. We understand that you want us to know all the details. That's good - more details are ALWAYS better. [I admit to getting testy when someone asks a question with sketchy details, and then "critiques" my recommendation with more information. That's not cricket. - H]
Sometimes you need privacy. We respect that, but we recur to our earlier point about bandwidth. We're unlikely to respond. We ask that you consider posting under a different name, and taking out the (usually unnecessary) information which might reveal you as the source. We guarantee you, someone else will read your post and think of THEIR boss, or THEIR direct. Sometimes, I get 50 emails a day from members, all with long stories about legitimate concerns. I'm not going to slap an answer on these requests. We're talking about management here - people's well-being, careers, and self-respect are at stake. We might consider adding a premium service to allow this at some time in the future, but even with fair pricing, we have a fear that bandwidth could again become an issue.
Thanks for being a part of our community, and respecting this unique twist on the old Tragedy of the Commons paradigm.