Delegation before understanding?
I've recently been put over two new groups in the organization in addition to my current responsibilities. Fundamentally it's a huge influx of new information and work, which means delegation becomes very important.
That said a few questions/concerns pop into mind:
- It feels ineffective to delegate to directs in the new departments when I don't have a thorough understand of all of their "balls" and the work and how it flows through this part of the organization - if I delegate without an understanding of their daily jobs jobs (and their small balls) then I fear we may be headed for trouble.
- Given #1 (possibly this is a more general question) - how do you avoid over-delegating? If requests come in quickly it's easy to delegate it off and quickly forget that someone is on day 2 of a ~5 day task and delegate again. If the cycle repeats balls have the propensity to get dropped - in the long run if the work is understood, some ball dropping is fine, but what if these are all great initiatives but we're just taking them on at a too-fast rate?
Thanks for your help in advance.