How to give two sets of feedback that are related?
Could I please get some advice on how to give two different sets of feedback concerning a related item? Should I give the feedback at different times of day, or both toghether, or just not give one of the items?
This feedback would be either 1 confirming and 1 adjusting, or 2 adjusting. I am worried that 2 items of feedback will dilute the message and that behaviour will not change in the future.
An example follows:
I asked a direct to finish something for me and email a summary before end of day. This direct left earlier than myself and we didn't get a chance to discuss the item. I found an email in my inbox with the summary. The email was long, missed a few keypoints, and rambled into areas we didn't care about. I barely even read it.
The behaviour I would like to correct:
- Do not leave without giving me a chance to discuss 'before end of day' items.
- Content of email.
Note: This is about as 'bad' as it gets with my colleagues. I am blessed to work with a very talented team.