Feedback Wording Examples Help!
Hi. I am new to MT and have listened to the Trinity.
One on Ones have been implemented, are working and well received.
I manage a branch of over 50 full time staff, mostly project coordinators who have many project balls in the air, some small and some large. The branch is broken into 3 project coordination departments by skill set based on product knowledge, 1 sales and estimating department, 1 sales desk and some admin staff. Each department team leader reports directly to me.
Feedback is where I am stumbling.
My staff are very open to feedback and I have never be told that they don't want feedback. I am having no trouble asking for permission to give feedback and no trouble defining the "When You, do......" step. The next step of "this is what happens" is causing me to stumble and say "ah" while I am giving this level of feed back. It seems I am grasping more when I am giving positive feedback then when I am giving adjusting feedback.
Mostly I am having difficulty adjusting my positive feedback for the different personality types in the DISC model. More specifically can someone help me with the hot buttons for each personality type?
For example: When You: Take on step-out projects and knock them out of the park by providing the project on time, accurate and bring to the company improved business process: This is what happens: ?
What would be the hot button for the D versus the I Or the C.
I have listened to the DISC models and am still stalling at this point.
If someone could please point me to more resources or give some feedback it would be appreciated.