How to create a performance review process
[b]BLUF: How do proceed to create a successful performance review.[/b]
I am a manager for the product and marketing department for a start up in a dot-com company in the same industry as monster.com, a creer resource for recent undergraduates and graduates from Norway with a Business or Technical background.
Our company has, so far, no form for performance reviews. The reason is that the company is young. However, inside the next six to twelve months I will probably hire my first sales reps, and when that happens I want to have an performance review system in place, or at least know how create one.
So, to break up my question;
[list]1. Are there any know processes I should go through to create a performance review system?
2. Are there any books I should read that explains this easily, or that has som groundbreaking idéas in this field that would be recommended?[/list:u]
I believe these are big questions, and I do not expect a complete answer, but if you have a an opinion how to plan and implement it, in the context of the Manager-Tools system, I would appreciate it.