Over the Hump...
I just delivered my first piece of positive feedback to a team member using the model.
After pacing back and forth for 15 minutes, going to the bathroom to practice, and waiting for her desk to clear of other people, I delivered it. She was thrilled to receive it and it made me feel good...Really good!
Mike and Mark - Thanks for the practice last week. They should flow a whole lot easier from here on out.
Anyone else having a hard time getting over the hump?