Effective Listening Skills
This afternoon I contacted a person on my staff to get their feedback on a new form we will be using to build PC's. Towards the end of the conversation, my employee commented that I should look into the Effective Listening Skills class that our company is hosting.
At first I was a little offended, but after some thought I realized that maybe I should. I've always been told that I possess good listening skills, but what does that mean? I also wondered what the best way would be to handle a comment like that?
To our Manager-Tools hosts, have you ever considered putting a Podcast together on Effective Listening skills.
To my forum mates, I would you have handled receiving this comment from one of your employees?