career-tools

2nd Rule Of Assisting - Anticipate - Part 2

Questions This Guidance Answers: 
  • How do I become a better assistant?
  • How do I predict the work that needs to be done?
  • How do I make my work take less time?

This cast concludes our guidance on how to effectively anticipate in order to assist someone more fully.


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2nd Rule Of Assisting - Anticipate - Part 1

Questions This Guidance Answers: 
  • How do I become a better assistant?
  • How do I predict the work that needs to be done?
  • How do I make my work take less time?

This cast gives our guidance on how to effectively anticipate in order to assist someone more fully.

Whether you're an assistant project manager, an assistant bank manager or assistant to the sales manager, the key to great assisting is anticipating. This is a very pedestrian topic to write a podcast about, but we know that ordinary performers churn through the work that's in front of them. Great performers on the other hand, pick their eyes up off their immediate action list and look to what's about to happen. That's the way they head off problems and ensure that everyone is able to make the most of their time and energy.

When we talk about delegating, we often use the model which Stephen Covey describes in his book, Seven Habits of Highly Effective People. He describes time as vase which is filled with stones, pebbles and finally grains of sand. If you fill the vase with sand first, it's much more difficult to get the stones in. The stones represent the major priorities. It is those that the principal needs to concentrate on. The assistant's role is to pick up the sand.

Whilst expenses or managing cash levels or ensuring production space is available may not be essential priorities for an executive, a bank manager or project manager, if they are not done, they are in danger of causing a sand-covered slippery surface. Clearing that surface is the assistant's role.

In order to do this effectively, the assistant needs to anticipate. How do you do that?


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How To Stay Organizationally Current - Part 2

Questions This Guidance Answers: 
  • How do I keep up with what's going on in my company?
  • How do I make time to keep up with what's going on in my company?
  • How do I use what I learn about my company?

This cast concludes our guidance on how to stay up to date on what's going on in your company.

One of the skills which separates the successful from the non-successful is their connectedness. They know what's going on in the company and therefore where the opportunities are. It's not all achieved by networking, though there is no such thing as too much networking. In part, it's achieved by knowing what questions to ask of whom.

That means reading and thinking about the information which is available.


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How To Stay Organizationally Current - Part 1

Questions This Guidance Answers: 
  • How do I keep up with what's going on in my company?
  • How do I make time to keep up with what's going on in my company?
  • How do I use what I learn about my company?

This cast gives our guidance on how to stay up to date on what's going on in your company.

One of the skills which separates the successful from the non-successful is their connectedness. They know what's going on in the company and therefore where the opportunities are. It's not all achieved by networking, though there is no such thing as too much networking. In part, it's achieved by knowing what questions to ask of whom.

That means reading and thinking about the information which is available.


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Introducing A Presenter

Questions This Guidance Answers: 
  • What do I ask a presenter ahead of time?
  • How do I construct an introduction?
  • How do I prepare for the introduction?

This cast gives our guidance on introducing people.

A while ago, Mark and Wendii traveled to an organization where Mark gave a presentation on career skills. Before Mark arrived, Wendii and the organizer had a long chat about Mark, his background and what qualified him to give this type of presentation. They also discussed his current work at Manager Tools.

When the organizer stood up to into introduce Mark, they both cringed. He was obviously uncomfortable speaking in public and either couldn't read or remember his notes. The event started with a fizzle rather than the bang we'd rather have seen. If you're asked to make this kind of introduction, what can you do to avoid the fizzle?


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First Steps With DiSC

Questions This Guidance Answers: 
  • How do I change my behavior with DiSC?
  • I can't change my behavior, what now?
  • How do I be less irritating using DiSC?

This cast gives our guidance on how to make an initial change in your behavior once you understand DiSC.

At our Effective Communications Conference, we teach attendees to observe other's behavior, analyze their DiSC profile and tailor their behavior accordingly. It's remarkable to watch as all the attendees learn to do this very, very effectively in less than eight hours.

At the end of the day, they can act as if they were any of the DiSC profiles for the five minutes we give them. In truth though, it's very hard to be a D if you're an S or a C if you're an I for more than a few minutes initially. Not only is it difficult, it's exhausting! It takes practice, more practice, and even more practice.

In this cast, we give you a simple technique for moving towards the person with whom you're communicating.


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Internal Interviews

Questions This Guidance Answers: 
  • How do I prepare for an internal interview?
  • Should I wear a suit to an internal interview?
  • How do I answer questions in an internal interview?

This cast gives our guidance on what is the same and what's different about internal interviews.

Internal interviews can be tricky. In particular, those which are for promotions or roles in your team or a team very close to yours. If you know the hiring manager or managers well, and you see them every day, it can be difficult to know how to dress and how much to say. The guy knows your strengths right? And he knows you don't come to work every day in a suit, so he's going to think you're an idiot for wearing one. Well, no and no actually. Here's our guidance.


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Asking Your Network For An Opportunity

Questions This Guidance Answers: 
  • How do I ask people I know for a job?
  • What do I say when I want people to refer me to a job?
  • What do I say when I contact people I know about a job?

This cast helps you word your request to your network for help with looking for a new opportunity.

Recently we were asked how a member should let his network know that he was looking for a new position. In his case, the company he worked for was about to announce a Chapter 7 bankruptcy and so would cease to exist in the near future. Some of you will be in similar situations where it's easy to be candid. Others will need to keep your search confidential. In either case, we're going to tell you what to do and what to say.


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My Boss Is Angry

Questions This Guidance Answers: 
  • What should I do immediately when my boss is angry?
  • What should I do in the short term when my boss is angry?
  • Who should I discuss this situation with?

This cast helps you deal with the moment when your boss is angry with you.

We've often said that it's perfectly acceptable to bring our human emotions to work. It must be, because we all do. We all have moments when we're angry, annoyed, proud, amused, and even elated. Not only do we have all these emotions, our bosses do too. And sometimes, our bosses let their emotions get the better of them and they let us know that right now, something we did ticked them off and 'made them mad'. (If you've been listening a long time, you'll know we don't believe that other people can 'make' you anything, but since that's common language, it's what we'll use here).

So, in the moment, when your boss is shouting in person or down the phone, what do you do? Or maybe your boss isn't a shouter - he's doing the quiet, steely-eyed thing, but you know he's angry? This cast will help you deal with that situation.


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New Job - Week One - Take Notes

Questions This Guidance Answers: 
  • What do I do in the first week of a new job?
  • Why do I have to take notes?
  • What do I need to take notes on?

This cast tells you what to take notes on in your first week in a new job.

We're often asked what actions we recommend members take in the first week/month/3 months of a new job. It's a massive subject and we've not even scratched the surface of what you need to do. However, in this cast, we're going to cover one of the very basic instructions: take notes.


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