career-tools

Create A Trip Folder

Questions This Guidance Answers: 
  • What goes in a trip folder?
  • How do I create a trip folder?
  • Why are trip folders important?

This cast gives our guidance on how to create a trip folder.

Manager Tools recommends to managers that they have their admins create Trip Folders - a document which contains all the details of their trip and which can be printed out to travel with. This means they have all the relevant details with them - with no danger of losing them due to electrical equipment failure.

If you need to create one for your manager or yourself, where do you start? Here's where.


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Finding A Recruiter

Questions This Guidance Answers: 
  • How do I find a specialist recruiter in my area?
  • How do know if a recruiter is any good?
  • How do I start a relationship with a recruiter?

This cast gives our guidance on finding a recruiter.

Whether you're currently in a search or not, having a relationship with a recruiter is important. Recruiters connect you to the marketplace, giving you valuable information about the density of available roles, salaries and growth. Recruiters also give you an opportunity to give back to the rest of your network by passing on (non-sensitive) information or making referrals.

The question is - how do you find one?


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Answering Illegal Interview Questions - Part 2

Questions This Guidance Answers: 
  • What interview questions are illegal?
  • What do I say when asked an illegal interview question?
  • Should I leave an illegal interview?

This cast concludes our guidance on answering illegal interview questions.

This cast addresses a question which people ask us a lot, and which comes up often on the forums ... far more often than we've seen examples of illegal interview questions being asked. As we'll explain, more often it's a case of a clumsy interviewer, one who didn't quite express himself properly, or poor training, than actual INTENT to discriminate. At the end of the cast, we'll explain how the question is predicated on false assumption.

That said, if you are asked a question that you think is illegal, what do you do?


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Answering Illegal Interview Questions - Part 1

Questions This Guidance Answers: 
  • What interview questions are illegal?
  • What do I say when asked an illegal interview question?
  • Should I leave an illegal interview?

This cast gives our guidance on answering illegal interview questions.

This cast addresses a question which people ask us a lot, and which comes up often on the forums ... far more often than we've seen examples of illegal interview questions being asked. As we'll explain, more often it's a case of a clumsy interviewer, one who didn't quite express himself properly, or poor training, than actual INTENT to discriminate. At the end of the cast, we'll explain how the question is predicated on false assumption.

That said, if you are asked a question that you think is illegal, what do you do?


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2nd Rule Of Assisting - Anticipate - Part 2

Questions This Guidance Answers: 
  • How do I become a better assistant?
  • How do I predict the work that needs to be done?
  • How do I make my work take less time?

This cast concludes our guidance on how to effectively anticipate in order to assist someone more fully.


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2nd Rule Of Assisting - Anticipate - Part 1

Questions This Guidance Answers: 
  • How do I become a better assistant?
  • How do I predict the work that needs to be done?
  • How do I make my work take less time?

This cast gives our guidance on how to effectively anticipate in order to assist someone more fully.

Whether you're an assistant project manager, an assistant bank manager or assistant to the sales manager, the key to great assisting is anticipating. This is a very pedestrian topic to write a podcast about, but we know that ordinary performers churn through the work that's in front of them. Great performers on the other hand, pick their eyes up off their immediate action list and look to what's about to happen. That's the way they head off problems and ensure that everyone is able to make the most of their time and energy.

When we talk about delegating, we often use the model which Stephen Covey describes in his book, Seven Habits of Highly Effective People. He describes time as vase which is filled with stones, pebbles and finally grains of sand. If you fill the vase with sand first, it's much more difficult to get the stones in. The stones represent the major priorities. It is those that the principal needs to concentrate on. The assistant's role is to pick up the sand.

Whilst expenses or managing cash levels or ensuring production space is available may not be essential priorities for an executive, a bank manager or project manager, if they are not done, they are in danger of causing a sand-covered slippery surface. Clearing that surface is the assistant's role.

In order to do this effectively, the assistant needs to anticipate. How do you do that?


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How To Stay Organizationally Current - Part 2

Questions This Guidance Answers: 
  • How do I keep up with what's going on in my company?
  • How do I make time to keep up with what's going on in my company?
  • How do I use what I learn about my company?

This cast concludes our guidance on how to stay up to date on what's going on in your company.

One of the skills which separates the successful from the non-successful is their connectedness. They know what's going on in the company and therefore where the opportunities are. It's not all achieved by networking, though there is no such thing as too much networking. In part, it's achieved by knowing what questions to ask of whom.

That means reading and thinking about the information which is available.


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How To Stay Organizationally Current - Part 1

Questions This Guidance Answers: 
  • How do I keep up with what's going on in my company?
  • How do I make time to keep up with what's going on in my company?
  • How do I use what I learn about my company?

This cast gives our guidance on how to stay up to date on what's going on in your company.

One of the skills which separates the successful from the non-successful is their connectedness. They know what's going on in the company and therefore where the opportunities are. It's not all achieved by networking, though there is no such thing as too much networking. In part, it's achieved by knowing what questions to ask of whom.

That means reading and thinking about the information which is available.


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Introducing A Presenter

Questions This Guidance Answers: 
  • What do I ask a presenter ahead of time?
  • How do I construct an introduction?
  • How do I prepare for the introduction?

This cast gives our guidance on introducing people.

A while ago, Mark and Wendii traveled to an organization where Mark gave a presentation on career skills. Before Mark arrived, Wendii and the organizer had a long chat about Mark, his background and what qualified him to give this type of presentation. They also discussed his current work at Manager Tools.

When the organizer stood up to into introduce Mark, they both cringed. He was obviously uncomfortable speaking in public and either couldn't read or remember his notes. The event started with a fizzle rather than the bang we'd rather have seen. If you're asked to make this kind of introduction, what can you do to avoid the fizzle?


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First Steps With DiSC

Questions This Guidance Answers: 
  • How do I change my behavior with DiSC?
  • I can't change my behavior, what now?
  • How do I be less irritating using DiSC?

This cast gives our guidance on how to make an initial change in your behavior once you understand DiSC.

At our Effective Communications Conference, we teach attendees to observe other's behavior, analyze their DiSC profile and tailor their behavior accordingly. It's remarkable to watch as all the attendees learn to do this very, very effectively in less than eight hours.

At the end of the day, they can act as if they were any of the DiSC profiles for the five minutes we give them. In truth though, it's very hard to be a D if you're an S or a C if you're an I for more than a few minutes initially. Not only is it difficult, it's exhausting! It takes practice, more practice, and even more practice.

In this cast, we give you a simple technique for moving towards the person with whom you're communicating.


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