career-tools

Introducing A Presenter

Questions This Guidance Answers: 
  • What do I ask a presenter ahead of time?
  • How do I construct an introduction?
  • How do I prepare for the introduction?

This cast gives our guidance on introducing people.

A while ago, Mark and Wendii traveled to an organization where Mark gave a presentation on career skills. Before Mark arrived, Wendii and the organizer had a long chat about Mark, his background and what qualified him to give this type of presentation. They also discussed his current work at Manager Tools.

When the organizer stood up to into introduce Mark, they both cringed. He was obviously uncomfortable speaking in public and either couldn't read or remember his notes. The event started with a fizzle rather than the bang we'd rather have seen. If you're asked to make this kind of introduction, what can you do to avoid the fizzle?


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First Steps With DiSC

Questions This Guidance Answers: 
  • How do I change my behavior with DiSC?
  • I can't change my behavior, what now?
  • How do I be less irritating using DiSC?

This cast gives our guidance on how to make an initial change in your behavior once you understand DiSC.

At our Effective Communications Conference, we teach attendees to observe other's behavior, analyze their DiSC profile and tailor their behavior accordingly. It's remarkable to watch as all the attendees learn to do this very, very effectively in less than eight hours.

At the end of the day, they can act as if they were any of the DiSC profiles for the five minutes we give them. In truth though, it's very hard to be a D if you're an S or a C if you're an I for more than a few minutes initially. Not only is it difficult, it's exhausting! It takes practice, more practice, and even more practice.

In this cast, we give you a simple technique for moving towards the person with whom you're communicating.


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Internal Interviews

Questions This Guidance Answers: 
  • How do I prepare for an internal interview?
  • Should I wear a suit to an internal interview?
  • How do I answer questions in an internal interview?

This cast gives our guidance on what is the same and what's different about internal interviews.

Internal interviews can be tricky. In particular, those which are for promotions or roles in your team or a team very close to yours. If you know the hiring manager or managers well, and you see them every day, it can be difficult to know how to dress and how much to say. The guy knows your strengths right? And he knows you don't come to work every day in a suit, so he's going to think you're an idiot for wearing one. Well, no and no actually. Here's our guidance.


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Asking Your Network For An Opportunity

Questions This Guidance Answers: 
  • How do I ask people I know for a job?
  • What do I say when I want people to refer me to a job?
  • What do I say when I contact people I know about a job?

This cast helps you word your request to your network for help with looking for a new opportunity.

Recently we were asked how a member should let his network know that he was looking for a new position. In his case, the company he worked for was about to announce a Chapter 7 bankruptcy and so would cease to exist in the near future. Some of you will be in similar situations where it's easy to be candid. Others will need to keep your search confidential. In either case, we're going to tell you what to do and what to say.


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My Boss Is Angry

Questions This Guidance Answers: 
  • What should I do immediately when my boss is angry?
  • What should I do in the short term when my boss is angry?
  • Who should I discuss this situation with?

This cast helps you deal with the moment when your boss is angry with you.

We've often said that it's perfectly acceptable to bring our human emotions to work. It must be, because we all do. We all have moments when we're angry, annoyed, proud, amused, and even elated. Not only do we have all these emotions, our bosses do too. And sometimes, our bosses let their emotions get the better of them and they let us know that right now, something we did ticked them off and 'made them mad'. (If you've been listening a long time, you'll know we don't believe that other people can 'make' you anything, but since that's common language, it's what we'll use here).

So, in the moment, when your boss is shouting in person or down the phone, what do you do? Or maybe your boss isn't a shouter – he's doing the quiet, steely-eyed thing, but you know he's angry? This cast will help you deal with that situation.


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New Job - Week One - Take Notes

Questions This Guidance Answers: 
  • What do I do in the first week of a new job?
  • Why do I have to take notes?
  • What do I need to take notes on?

This cast tells you what to take notes on in your first week in a new job.

We're often asked what actions we recommend members take in the first week/month/3 months of a new job. It's a massive subject and we've not even scratched the surface of what you need to do. However, in this cast, we're going to cover one of the very basic instructions: take notes.


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Distant Manager Basics - For Directs - Part 2

Questions This Guidance Answers: 
  • How do I get ahead when working remotely?
  • How often should I contact my manager?
  • How do I work with my manager remotely?

This cast concludes our guidance on how to effectively work with your manager when he or she is geographically distant from you.


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Distant Manager Basics - For Directs - Part 1

Questions This Guidance Answers: 
  • How do I get ahead when working remotely?
  • How often should I contact my manager?
  • How do I work with my manager remotely?

This cast gives our guidance on how to effectively work with your manager when he or she is geographically distant from you.

We have a cast on Manager Tools which is designed to give managers who work with geographically dispersed teams some simple things to do to make achieving results more likely. In this cast, we want to give directs a few simple things to do from their side to assist their manager and themselves in achieving results.

You can look at this issue from two sides. For your boss, taking the actions described in this cast will give him confidence that you are a productive member of the team even though you're not co-located. For you, it means that out of sight IS NOT out of mind. Your chances of recognition, payrises and promotions go down when you're not co-located with your boss. These simple steps go some way to mitigating that fact.


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Giving Updates In Staff Meetings - Part 2

Questions This Guidance Answers: 
  • How do I prepare for staff meetings?
  • What do I need to report in staff meetings?
  • What order to I need to report in a staff meetings?

This cast concludes our guidance on how to give an update in a staff meeting.


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Giving Updates In Staff Meetings - Part 1

Questions This Guidance Answers: 
  • How do I prepare for staff meetings?
  • What do I need to report in staff meetings?
  • What order to I need to report in a staff meetings?

This cast gives our guidance on how to give an update in a staff meeting.

Over on Manager Tools, we recommend every manager have a weekly staff meeting. They are a key part of socializing a team. In these meetings, each direct gets ten minutes to brief the rest of the team on what they have going on.

What if you're the direct though? What are you supposed to say and how? Speaking in meetings is a key part of demonstrating your strengths, which in turn leads to promotions. It's important to get it right. So, what's right?


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