career-tools

Ending A Conversation With A Senior Person

Questions This Guidance Answers: 
  • How do I make sure I don't overstay my welcome?
  • How do I know when the conversation is over?
  • How do I excuse myself?

Our guidance on how to know when to end a conversation with a senior person.

We see a lot of advice about asking for informational interviews or talking to more senior people in your company about how to get ahead. We don't disagree with the advice in general - the problem is it's always given from the point of view of the person who wants something, and rarely takes into account what the senior person in the conversation might want or need.

If the conversation doesn't go well, then you may not be able to use that relationship to get more information in the future. One of the tricks to having it go well, is knowing when to end it. In this cast, we'll tell you how to know when.


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Email And The High D

Questions This Guidance Answers: 
  • How do I know I have email from a High D?
  • How do I respond effectively to email from a High D?
  • How do I start and end an email to a High D?

How High D's use email, and how to effectively use email to communicate with them.

At the end of the ECC conference, we give a demonstration of the four DiSC styles and how they think of and treat email. It's a great, fun day, and email is the highlight.

It's also one of the easiest ways to introduce yourself to tailoring your communications to other DiSC styles - you have a lot of information in the form of hundreds of emails to analyze people's styles and plenty of time when you're replying to get it right. You'll be astounded at the results you get from this simple change.


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Ethics - Part 2

Questions This Guidance Answers: 
  • Why are ethics important?
  • Do the ends justify the means?
  • What if I get fired for being ethical?

The conclusion of our guidance on ethical behavior. Although this show was originally recorded as a Career Tools cast, we've included it for free for our Manager Tools listeners and Licensees given the underlying assumption of ethical behavior in all our recommendations.

We started this cast with the intention of putting it in our new series for newcomers to the workforce: First Job Fundamentals. But it's too important not to give everyone access to it. Ethical behavior underpins the Manager Tools and Career Tools philosophy. We've always taken it for granted that our listeners understand that. This cast makes clear our stance on ethics.


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Ethics - Part 1

Questions This Guidance Answers: 
  • Why are ethics important?
  • Do the ends justify the means?
  • What if I get fired for being ethical?

Our guidance on ethical behavior. Although this show was originally recorded as a Career Tools cast, we've included it for free for our Manager Tools listeners and Licensees given the underlying assumption of ethical behavior in all our recommendations.

We started this cast with the intention of putting it in our new series for newcomers to the workforce: First Job Fundamentals. But it's too important not to give everyone access to it. Ethical behavior underpins the Manager Tools and Career Tools philosophy. We've always taken it for granted that our listeners understand that. This cast makes clear our stance on ethics.


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How To Deal With Bad Interviews: Chapter 1 - Bad Questions

Questions This Guidance Answers: 
  • What do I do when an interview goes wrong?
  • How can I be successful in an interview with a bad interviewer?
  • How do I answer questions in a bad interview?

This is the first part of our guidance on how to deal with bad interviewers: those that ask bad questions.

The Interview Series has been our most successful product, and we regularly get emails telling us how the Series helped members get their dream jobs. However, we also get asked 'what if they don't ask those questions I've so carefully practiced for?'. What if the interviewer is a fan of those 'stress' interviews? What if she is distracted? We're going to address some of those issues here.

First, though, a word of caution. A lot of these questions come from people who haven't yet started interviewing. They're imagining all the things that COULD happen. We're not discounting the possibility - it's certainly possible - but it's unlikely. It's even more likely that your interviewer is not deliberately bad, or nasty - just inept. If you want the shortest version of this cast, it would be give them a break, do your best, let the outcome go.


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Keeping Your Search Confidential

Questions This Guidance Answers: 
  • How do I keep my boss from finding out I'm looking for a new job?
  • How do I interview without my boss finding out?
  • is it disingenuous to interview with the competition?

How to keep your current employer from finding out about your search for a new job.

We recently got an email from a listener which said: "I listened to your Job Boards cast, which said to post a profile of myself and my resume on 8 job boards. In your opinion, is this safe to do while I am currently employed? What if my company stumbles on my profile? Thanks!"

We have answered this question before, but in passing in other casts. So once and for all, how do you keep your current employer from finding about your search for a new job?


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Internal Support Roles And Responsibilities - Part 2

Questions This Guidance Answers: 
  • How do I best support internal client departments?
  • Why can't client departments fill in a form?
  • How do I develop relationships with client departments?

The conclusion of our guidance on how to obtain the requirements you need when working as an internal support provider.

The relationship between internal support providers and their customers has to be one of the most frustrating in the corporate world. The provider NEEDS x and y and z before he can solve the customer's problem. The customer just wants a thing, that does "you know", and just works. Both are hampered by corporate policies and processes.

There are ways of making this relationship go more smoothly. But as an internal support provider you will need to change your perspective in order to make this work. You might find this hard to hear, to take and to make the changes we recommend. We're dedicating this cast to the Atlanta January 2012 conference attendees who found it hard to hear, but thanked us for telling them anyway. We hope you'll feel the same way.


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Internal Support Roles And Responsibilities - Part 1

Questions This Guidance Answers: 
  • How do I best support internal client departments?
  • Why can't client departments fill in a form?
  • How do I develop relationships with client departments?

Our guidance how to obtain the requirements you need when working as an internal support provider.

The relationship between internal support providers and their customers has to be one of the most frustrating in the corporate world. The provider NEEDS x and y and z before he can solve the customer's problem. The customer just wants a thing, that does "you know", and just works. Both are hampered by corporate policies and processes.

There are ways of making this relationship go more smoothly. But as an internal support provider you will need to change your perspective in order to make this work. You might find this hard to hear, to take and to make the changes we recommend. We're dedicating this cast to the Atlanta January 2012 conference attendees who found it hard to hear, but thanked us for telling them anyway. We hope you'll feel the same way.


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Email And The High I

Questions This Guidance Answers: 
  • How do I know I have email from a High I?
  • How do I respond effectively to email from a High I?
  • How do I start and end an email to a High I?

How High I's use email, and how to effectively use email to communicate with them.

At the end of the ECC conference, we give a demonstration of the four DiSC styles and how they think of and treat email. It's a great, fun day, and email is the highlight.

It's also one of the easiest ways to introduce yourself to tailoring your communications to other DiSC styles - you have a lot of information in the form of hundreds of emails to analyze people's styles and plenty of time when you're replying to get it right. You'll be astounded at the results you get from this simple change.


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Staying In Touch - Examples

Questions This Guidance Answers: 
  • What do I say when I'm keeping in touch with my network?
  • What do I say when I call?
  • What message should I leave on a voicemail?

Examples of what to say when you're 'staying in touch'.

The 'How To Build Your Network' cast is Wendii's Most Important Cast. When asked why, she said, because everything we ever say always comes back to having a strong network. Whether it's a new job, or how to do something, or support for your idea, having relationships within and without your organization is essential to your success.

We often get asked though, 'what do I say?'. And in this cast, we're going to give you some examples, so you know exactly what to say.


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