How High I’s use email, and how to effectively use email to communicate with them.

At the end of the ECC conference, we give a demonstration of the four DiSC styles and how they think of and treat email. It’s a great, fun day, and email is the highlight.

It’s also one of the easiest ways to introduce yourself to tailoring your communications to other DiSC styles – you have a lot of information in the form of hundreds of emails to analyze people’s styles and plenty of time when you’re replying to get it right. You’ll be astounded at the results you get from this simple change.

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Examples of what to say when you’re ‘staying in touch’.

The ‘How To Build Your Network’ cast is Wendii’s Most Important Cast. When asked why, she said, because everything we ever say always comes back to having a strong network. Whether it’s a new job, or how to do something, or support for your idea, having relationships within and without your organization is essential to your success.

We often get asked though, ‘what do I say?’. And in this cast, we’re going to give you some examples, so you know exactly what to say.

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Our guidance how to deal with not being promoted, when your former team member is now your boss.

One of the most requested Manager Tools casts was ‘How To Manage a Disgruntled, Non-Promoted Direct’. The cast was written for new managers whose former peers were struggling with the new relationship.

But what if you’re the person who wasn’t promoted. How do you deal with your own feelings and develop a new, productive, respectful, manager-direct relationship?

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Our guidance how to effectively turn down an offer.

If you’ve only ever received one offer at a time, then the thought of turning down an offer might be quite odd. However, the more you listen to Career Tools and make yourself into a desirable candidate, and the more you listen to the Interview Series and ASK for offers, you will soon find yourself in the enviable position of turning down offers.

It’s totally possible to turn down an offer, continue to have a great relationship with the company and the hiring manager and get another offer from them later. Your aim is to decline the offer, gracefully and professionally, and avoid doing anything which irritates the hiring manager.

So, how do you do that?

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The conclusion of our guidance how to create accomplishments for your resume, and ten examples.

We have several casts on resumes, and the Resume Workbook, but we still get questions on the forums about how to create accomplishments.

In this cast, after a quick reminder on how to create your accomplishments, we're going to give you ten examples of great accomplishments.

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Our guidance how to create accomplishments for your resume, and ten examples.

We have several casts on resumes, and the Resume Workbook, but we still get questions on the forums about how to create accomplishments.

In this cast, after a quick reminder on how to create your accomplishments, we're going to give you ten examples of great accomplishments.

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The conclusion of our guidance on what to do instead of multi-tasking.

We've said often on air that multi-tasking is a lie. We don't mince our words, and we totally mean it. Multi-tasking is impossible for humans. It's not even possible for computers. In the early days they just switched between tasks so quickly that it seemed as if they were multi-tasking. Nowadays they have multiple chips, so it can be argued they are multi-tasking, but you still only have one brain, so the argument doesn't help you.

Yes, you can rub your belly and pat your head at the same time. How much concentration does that take though? If we do it, we can't do anything else, because doing those two things simultaneously takes up our WHOLE brain.

We sometimes show this video at our conferences: Test Your Awareness: Do The Test. In it, you're asked to look out for the number of passes the basketball players make. Something else happens in the video, which if you haven't seen it before, you won't see. Why? BECAUSE YOU CAN'T MULTITASK! If you are counting basketball passes (a relatively simple task) you cannot see the other things that happen.

And, it doesn't matter if you're male or female, old or young, computer savvy or technically barely literate. No-one can multi-task. It's just not in our physiology. (Humans differ by .1% from each other, so we're all a lot more the same that we are different).

Those of you who are thinking, but this isn't me .. *I* can multi-task, you're wrong, but apparently not being convinced. Please try and experiment with us. Try these techniques for just a week and see if your output improves. If it doesn't, you can go back to multi-tasking with our blessing.

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Our guidance on what to do instead of multi-tasking.

We've said often on air that multi-tasking is a lie. We don't mince our words, and we totally mean it. Multi-tasking is impossible for humans. It's not even possible for computers. In the early days they just switched between tasks so quickly that it seemed as if they were multi-tasking. Nowadays they have multiple chips, so it can be argued they are multi-tasking, but you still only have one brain, so the argument doesn't help you.

Yes, you can rub your belly and pat your head at the same time. How much concentration does that take though? If we do it, we can't do anything else, because doing those two things simultaneously takes up our WHOLE brain.

We sometimes show this video at our conferences: Test Your Awareness: Do The Test. In it, you're asked to look out for the number of passes the basketball players make. Something else happens in the video, which if you haven't seen it before, you won't see. Why? BECAUSE YOU CAN'T MULTITASK! If you are counting basketball passes (a relatively simple task) you cannot see the other things that happen.

And, it doesn't matter if you're male or female, old or young, computer savvy or technically barely literate. No-one can multi-task. It's just not in our physiology. (Humans differ by .1% from each other, so we're all a lot more the same that we are different).

Those of you who are thinking, but this isn't me .. *I* can multi-task, you're wrong, but apparently not being convinced. Please try and experiment with us. Try these techniques for just a week and see if your output improves. If it doesn't, you can go back to multi-tasking with our blessing.

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Our guidance on what to do when you receive a counter-offer.

As the economy heats up, those of you in professions where talent is short will receive multiple offers for new roles. In addition, when you try to resign, your current company will counter-offer. That is, they will offer you more money, benefits, training or a promotion to stay.

In some areas of the economy, this is already happening. In our experience, the first time most people are counter-offered, they don't know what to do. This guidance addresses that situation.

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Our guidance on having a notebook and pen with you at all times, and what to do with it.

Years ago, Wendii was responsible for the 'work experience boy'. In the UK, 14/15/16 year olds spend a week or two weeks in whatever employment they can find, called work experience. Usually, they have a parent or a parent's friend in the organization they end up at. This teenage boy came into the office on his first day, and Wendii gave him a notepad and pen, showed him where he was going to sit and so on. Then it came time to start describing the work he was going to do. His first question? "Do I need to write this down?".

He was 14 or 15. He can be forgiven not knowing that he should have a pen and notepad with him. He can be forgiven not knowing when to start writing – since in school, he would have been told: "write this down". However, if you're permanently in the workforce, your exemption is gone. So, what kind of notebook and pen, and when to use it?

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