Email

Handling Special Emails

Questions This Guidance Answers: 
  • What do I do about emails from my boss?
  • Can I consider emails from my boss urgent?
  • Can I read certain emails outside of scheduled email time?

Certain emails DO justify reading them with some urgency. The key is keeping a very short list.

One of the core bits of our email guidance is to ONLY do email three times a day. Often folks respond negatively, because we've grown used to an email culture, and fear of being not responsive causes us to check obsessively. But those that try our guidance agree - it works beautifully, and transforms their work life. And yet, there's an honest concern: my boss expects immediate replies! What do I do?!?


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Email Three Times A Day - Part 2

Questions This Guidance Answers: 
  • How do I manage my email?
  • How do I get to inbox zero?
  • What do I do when I get pushback?

The conclusion of our guidance recommending doing email three times a day. ONLY three times a day.

Our first podcast on email, in 2005, should have been a 10-part series. We talked about far too much. And, in the interest of time, we left a lot out. Email hasn't gotten any easier. Time to revisit, expand, and update our core guidance.


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Email Three Times A Day - Part 1

Questions This Guidance Answers: 
  • How do I manage my email?
  • How do I get to inbox zero?
  • What do I do when I get pushback?

This guidance recommends doing email three times a day. ONLY three times a day.

Our first podcast on email, in 2005, should have been a 10-part series. We talked about far too much. And, in the interest of time, we left a lot out. Email hasn't gotten any easier. Time to revisit, expand, and update our core guidance.


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Covering For Your Boss - Chapter 2 - Email

Questions This Guidance Answers: 
  • What do I need to do before my boss leaves on vacation?
  • Should I reply to my boss's email?
  • How do I deal with email I don't understand?

Our guidance on how to cover for your boss - the email portion.

Some time ago, we gave you our guidance for going to meetings for your boss. When your boss is on vacation or out sick, you may need to do more than just go to meetings. In this guidance, we'll cover email.


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Sending Effective Email - What Result?

Questions This Guidance Answers: 
  • How do I make my emails more effective?
  • How do I ask for the result I want?
  • What information do I need to include?

How to send email effectively.

We have a series of podcasts which describe using email effectively with DiSC, which covers how to adapt your emails to each of the four styles. But there's something more fundamental missing from many of the emails we see.

In order to send email effectively, you have not only to know why you're sending it, but be able to communicate that and the expected action to your recipient. If you're sending fifty or more emails a day, we'll bet you're not thinking about that each time you send one. In this cast, we're going to cover a simple way to think about it.


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Email And The High I

Questions This Guidance Answers: 
  • How do I know I have email from a High I?
  • How do I respond effectively to email from a High I?
  • How do I start and end an email to a High I?

How High I's use email, and how to effectively use email to communicate with them.

At the end of the ECC conference, we give a demonstration of the four DiSC styles and how they think of and treat email. It's a great, fun day, and email is the highlight.

It's also one of the easiest ways to introduce yourself to tailoring your communications to other DiSC styles - you have a lot of information in the form of hundreds of emails to analyze people's styles and plenty of time when you're replying to get it right. You'll be astounded at the results you get from this simple change.


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Got Email?

Questions This Guidance Answers: 
  • How do I manage my email?
  • I've got too much email - Help?
  • How do I save time with my email?

Got Email? Of course - what manager doesn't? We know managers who get 200 (or more!) emails every day. Email is a necessary evil in the corporate management world, and highly effective managers know how to get the most out of their email WITHOUT spending too much time on it. In our latest podcast, we talk about how to make your technology work for you, and how you can spend less time on email while getting more done.


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