This guidance recommends asking your directs for work to be done - meaning requesting things in the form of a question - rather than stating your desire for something to occur.

Most managers, when they need something done, tell their directs what to do. Telling relies on role power. It works, but there's a better, more strategic way: asking.

This Cast Answers These Questions

  • Should I ask or tell my directs what I want them to do?
  • What should I say to make my directs do what I want them?
  • How do I make sure they answer?

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