Following Up

This cast helps you be more efficient in following up.

We've talked about following up in numerous Career Tools casts. It's one of the marks of a true professional. People who follow up well, who don't let things fall through the cracks and who are in control of their workload stand out from the crowd. So how do you become one of those people?


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In line with my experiene

I was bad about writing things down until about 5 years ago, when I first read GTD.  The boss that I just left made a comment that he appreciated I was good at following up and getting done what I said would get done (maybe not as quickly as I'd promised -- gotta work on that underpromise/overdeliver more), but writing down has really helped for me. The combination of writing them down, getting them in a trusted to-do list, and reviewing them daily to weekly (as noted in the cast) has been a _huge_ win for me. 

Some aspects that help me:

* At work, I almost always have a portfolio with me, as Mike & Mark suggest.  It's maybe not as far up the scale as it could be (fake leather), but it's unobtrusive).  I always take notes.  To-do's get flagged with an asterisk in the left column.  Urgent to-dos get flagged with two asterisks.  They get a check mark when they're either done or in my tracking tool and the notes get filed.

* I use Things (from Cultured Code) on the Mac and iPhone for tracking to-do, agenda items, and waitingfor items.  I do hear good things about OmniFocus, and I've not really tried it, but I really like how I can track things with Things.

* Items for others are in the @WaitingFor tag, with the date I made the request as part of the title and the due date assigned (if there was one).  Things to discuss with someone get the @Agenda tag.  I preface these with name: (e.g. Bob Smith:).  That way, I can do a quick filter on Bob Smith: when I'm about to meet with him.  For my O3 with my boss, I print the filtered list and take it with me.  For O3's with my directs, I do a filter in Things and turn the computer so we both can see it (and I take written notes).  The @Agenda list/tag has been a real boon for me.  When I'm heading to my boss's staff meeting, I do a quick look through @Agenda items for my peers, to have things on the top of my head for smalltalk before the meeting.

* And for those times I'm just out in the hallway or out and about running errands, I keep a small stash of 3x5 cards in my shirt pocket.  That becomes an alternate inbox.  There have been many times when someone around me has needed a piece of paper to write something down, and I just hand them one of the blank 3x5 cards.  It'

Using a pda changed my life...

Some 2 years ago when I installed a task-following software on my iPhone it changed my life so I fully agree with the podcast.

My recommendation is an app called "2Do" because it has a very convenient "dashboard" showing you what you have to follow up now and in the near future, nicely sorted with a button to switch between showing all near tasks and showing only the most important/urgent tasks. You can customize what does "urgent" or "important" mean exactly.

I also testify that the suggestion to note only on paper I heared on Manager Tools some time ago helped me a lot. Nowadays tablets are more social as you are not hiding behind them but I still prefer paper and I take my tablet to meetings only for the moment when some obscure data is urgently needed.

I also noticed a funny psychological fact that dressing the tablet in leather portfolio-like cover made it much more socially acceptable. We are probably hard-wired to look at techno-objects with distrust.

BTW plz turn the rich text editor off here on the blog as it bugs a lot on Chrome and is unusable on Safari. It also makes the plain text version unusable in both browsers.

 

Using a pda changed my life...

(sorry for double posting: this is bugged by the rich-text editor here)