How To Handle Public Disagreement - Part 1

Submitted by mauzenne on Mon, 08/02/2010 - 02:34.
in

This cast describes how to respond when someone disagrees publicly in an unprofessional way.

For years you've probably been reading about how important collaboration is. It's important to "work with" rather than "manage" your team. It's important to be open and candid and frank, and to encourage that from your directs.

Unfortunately, all those encouragements to collaborate and be a part of the team and exchange ideas freely without worry about rank don't really address the day to day issues that come up. Like what to do when no one speaks up. Or when someone takes advantage and tries to hijack the meeting. Or when everyone contributes but one person stubbornly resists.

Or, when someone disagrees publicly in a less than ideal way. What do you do?


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scarbrey's picture
Submitted by scarbrey on Thu, 08/05/2010 - 18:23.

Great distinction in "decision making process"

 

Aloha Mike & Mark -
Great cast - especially enjoyed the discussion on the distinction between making a decision and the "preparation for making a decision". Here in Hawaii the culture LOVES to "collaborate" and "go to the community" when making a decision. In my weekly team meeting I will be talking about the great distinction you made in "the decision making process". 
 
Side note - When looking at a location for upcoming conferences, please note that Honolulu is the business gate way to all of the Pacific Rim nations, the meeting point for people doing business in North America and Asia, and we can offer 77F/25C in January. I am sure you have lots of listeners in Asia that would love to come, and your Hawaii listeners would love to show you some aloha at a "Pan Pacific Manager Tool Conference".
Thanks for the great work you do!
-Shawn Rose Carbrey

jaleraas's picture
Submitted by jaleraas on Sat, 08/07/2010 - 00:27.

Thanks

Thanks, Guys.  Your advice is solid as always, and your manager's perspective is extremely enlightening.  I really appreciate it.

-J