Behavior

Manager Tools management is based on behavior. But it can be difficult sometimes to work out what behavior is, when we’re so used to drawing conclusions.

One of my favorite blogs is Nicholas Bate’s (http://nicholasbate.typepad.com/)who writes pithy, thought-provoking posts and often in series (his fake powerpoints are very funny too!). He wrote recently, “0825 not 0832”. It’s a very short shorthand for a good attitude (coming in early, not being late), and it is a behavior.

I started thinking about what other shorthand there is, or said differently, what early warnings signals we could spot where early feedback or extra attention in our O3’s might stave off a bigger problem. Coming in late where the person was previously punctual is definitely one. I also thought of:

Previously A+ work now A- work.
A change in the response to ‘How are you’ – even from ‘I’m great’ to ‘I’m ok’.
Moving from ‘Prepared’ to ‘Just in Time’

What else?