Employee Retention
April 24th, 2006This podcast is the first in a series of recurring casts - it could easily amount to ten over the next couple of years - about employee retention. The best managers we know do a great job of retention. As a matter of fact, because it goes to the future potential of the organization, retention is one of Mark’s favorite delineators of management talent. Strategy gets done more effectively in places where retention is good.
In this cast, we’re going to talk about bare bones basics. This is the stuff that any manager can do… really, that any manager wanting to think of themselves as a professional MUST do. If you’re not taking these simple steps, you need to start, so you can build a base to some of the more powerful techniques we’ll share in future casts.
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April 25th, 2006 at 11:08 am
I am not posting this in the forum, because it is really more of a comment than a discussion. Thank you for yet another excellent cast. Your podcasts are continually a highlight of my week. I think that I have grown 100% as a professional management with the tools I have gained from your show. Thank you.
Craig.
April 25th, 2006 at 12:55 pm
Craig-
Many thanks for your kind words! It’s comments like these that get us revved up to give you more. Tell your friends.
Mark
April 27th, 2006 at 1:01 am
This Retention topic is off to a great start and I’m looking forward for future installments!
Any chance there is a document template to go with your discussion on retention planning?
Thanks for all your work on the podcasts.
Lee
January 11th, 2007 at 4:59 pm
Mark-
Retention is a key learning, I like the simple steps and will be incorporating them into my management plan.
This podcast scratches the surface and you freely admit that they will be a series of further ‘casts as the topic becomes an ingrained practice in the management profession; and therefore requires more focus.
Worth a forum of it’s own? or have I missed it somewhere?
-David
January 12th, 2007 at 9:28 pm
David-
We will be spending many many casts on retention. We even have a tool that measures it, and combines with Disc, that our clients LOVE!
Mark
June 13th, 2008 at 9:22 am
Hi Mark,
How would you use the retention model in a consultancy company?
In this case the consultants usually work with changing project teams at various consultant. Hopefully the Project Manager (PM) uses one on one and asks the retention questions monthly and measures them quarterly. Next to the PM there are People (Field) managers for every consultant. The contact between Field mgr and the consultants is not that frequent e.g. monthly. How would you embed the retention steps in this specific situation? Retention is an important issue for consultancy firms. Thanks in advance for your help!
Best regards,
Edwin
June 13th, 2008 at 9:24 am
Sorry.. one type to correct in the first line right after the initial question:
In this case the consultants usually work with changing project teams at various CUSTOMERS.
June 13th, 2008 at 12:09 pm
Sorry, but too many consultancies act as if they’re so different. They’re not…it’s all about people. Meet in one on ones weekly. And, yes, I would use the same model.
Mark
June 15th, 2008 at 9:57 am
I agree with you that it’s all about people. I guess my question comes from the fact of having a matrix organization. A Field manager that does not have a weekly one on one with his consultants in the field and Project Manager who should have a one on one with the people in his team and therefore he’s also the person who is most suitable to use the retention model. More communication (between Fieldmanagers and PMs) will be needed to get this working well. As the Field manager discusses the development plans, succession planning of the resource outside the project scope.