Book Review: The People Principle
April 25th, 2006by Ron Willingham. Subtitle: a revolutionary redefinition of leadership. Willingham owns a sales and customer service training company, and I’ve seen his training packages in a couple client sites. As you might imagine, I read LOTS of books like this, and unfortunately for Mr. Willingham, I am probably way too discerning. This book was terrible. It certainly wasn’t revolutionary. Don’t buy it, even if it gets 4 and a half stars on Amazon.
[Full disclosure: I was predisposed to not like this book, but read it anyway in a spirit of being fair and open to my own narrow-mindedness. The reason I was predisposed was that Mr Willingham’s coaching model was not impressive. At one point in his COACHING model, he says that you should then “COACH”, without saying what that means. It was weird. Many who were using it at a client came to me and said, “I’m supposed to use this tool, but I can’t figure it out. Can you help?” There are lots of bad coaching models out there, and so I don’t mean to pick on him. And, I really like some of his customer service stuff.]
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April 27th, 2006 at 5:17 pm
Really loving the work you two are doing. I listen to the pod casts on the way to work (about 1.5 hours a day) I Know look forward to the trip. The information is price less and I have introduced one to one and review meetings and feedback,to my work place it great. I think the culture is a little different in North England but the basic principles are the same. Please keep it up as I am really excited to hear what you will come up with next. (Sorry sounds a bit like a groupie)
Thanks again Matthew Haddock Bradford West Yorkshire UK
April 27th, 2006 at 8:00 pm
Matthew-
Thanks for the kind words!!
We don’t mind that it sounds like a groupie - that’s the reason we’re doing this: to help folks like you.
Keep listening, and we’ll keep casting. It’s a privilege to do it.
Mark
July 3rd, 2006 at 12:56 pm
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